Intercultural communication as a separate discipline. Definitions are provided for the following key notions: culture, identity, inter/cross cultural communication, language, and diversity. Basic determinants of culture: history, religion, the value system, social organizations, language and non-verbal communication.
Dimensions and elements of intercultural communication: culture, assimilation, ethnic group, ethnicity, nation, national minority, races, cultural stereotypes and formulas. Individualistic versus collectivistic cultures. Various concepts of the perception of culture and of intercultural communication. Understanding the deep structures of culture.
Basic principles of communication: verbal and non-verbal communication, symbolic and contextual characters of communication. Proxemics, posturology and other specifics of some cultures in non-verbal communication. Demonstration of cultural values through linguistic means.
Basic determinants of culture: history. Brief overviews of the history of the most important economic areas in the world (USA, India, China, Brazil, Japan, Europe, Islamic countries).
Basic determinants of culture: family. Exploration of the forms and roles of family that are contained within different cultures. Cultural variants of family, along with various roles in family will be explored. Gender and age specifics will be taken into account. Changes in the character of family in the US and in Europe. Globalization tendencies and their influence on family.
Basic determinants of culture: religion. Various forms of worldview – religion, secularity, spirituality. Role of religion in behavior. Common and different features of the main world religions: Christianity, Judaism, Islam, Hinduism, Buddhism, and Confucianism.
Culture and the individual identity. Various types of identity: racial, ethnic, gender, national, regional, personal, cyber, and organizational. The notion of corporate culture identity/culture in its various forms. The importance of corporate culture and measuring it. Relationships between the corporate and individual identity.
Cultural, ethnic and national identity. Identity that is both primordial and instrumental. National character, auto stereotypes and stereotypes of foreigners about nations, or ethnic minorities.
Influence of intercultural differences on the organizational forms of management: the most common types of corporate culture: American, German, Japanese, Korean, Chinese, Russian, French, Latin American. Understanding of what the cultures are derived from and what they build upon. Influence of intercultural differences on management styles in companies, on the way conflicts are handled and managed and on business negotiations.
Incidences of failure of intercultural communication: total ignorance, false stereotypes and myths, prejudices, racism, condescension, issues in inter-gender communication, issues in inter-generational communication and how to prevent them.